Covid Safety Measures
We look forward to welcoming you back to the Abergavenny Arms from the 4th July.
In order that we can re-open the Abergavenny Arms we have had to make some operational changes and extra health & safety measures to keep both our Customers and Staff Safe. The changes have been made to accommodate the government guidelines and we ask that guests please adhere to them so that all can enjoy their long-awaited experience at the Abergavenny Arms.
Until government advice changes otherwise, we will be implementing table service only. To avoid disappointment this should be pre-booked via our website or calling 01892 750233 .
At this time, we can only accommodate groups of up to two households (including support bubbles) inside the pub. However, we can accommodate groups of 6 people or less who can be from any number of households in our garden.
If your group is 7 people or more, please call us first as we may be able to accommodate you as long as the people are from no more than two households (or support bubbles).
Please bear in mind the British Weather, and if your table is booked in the garden, we may not be able to accommodate you inside if the weather changes, so please come prepared.
If you or any of your party feel unwell on the day of your booking, please save your visit for another day.
On arrival, please enter by the car park entrance, where you will be met by a host who will guide you to your table. At busy times you may be asked to queue outside and we respectfully ask that you have patience and observe social distancing between groups.
The government ask that we ask for contact details from a member of the group as a requirement for the government’s track and trace scheme.
Your table and chairs will have been sanitised and positioned to provide a sufficiently safe distance from each group and we kindly ask that you please do not move them.
One-time use recyclable Menus will be provided, and all orders will be taken from your table by a member of our staff. Please do not stand at the bar or attempt to order from the bar.
Our Staff have been provided with Covid-19 awareness, enhanced Hygiene, Health & Safety training and they will all be temperature checked before each shift. During service they will be washing their hands every twenty minutes and sanitising ‘touch points’ on a very regular basis.
This includes the Toilets, which will be a one-in-one-out policy, again we ask that you respectfully maintain a safe distance from your fellow guests as you travel through the pub.
When paying your bill, we ask that you kindly make payment by card wherever possible and exit by the garden gate.
We hope that you understand that we are doing our utmost to provide you with a safe and enjoyable environment, whilst not compromising the great Abergavenny Arms experience.
We thank you for support in these challenging times.
The Abergavenny Team